Refund policy

At The Daily Clothing, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a clear and straightforward return and refund process.

1. Return Window

  • You may request a return within 30 days of receiving your order.
  • Requests made after 30 days of delivery will not be eligible for a refund or exchange.

2. Eligibility for Returns

To qualify for a return, items must meet the following conditions:

  • Unused, unworn, and in original condition
  • Returned in original packaging
  • All tags must be attached
  • Proof of purchase (order confirmation or receipt) is required

We reserve the right to reject returns that do not meet these conditions.

3. Return Shipping Costs

Defective, Damaged, or Incorrect Items

  • We cover 100% of return shipping costs
  • A prepaid return label will be provided
  • You may request a replacement or full refund

Change of Mind / Customer Responsibility

  • If you no longer want the item or ordered incorrectly:
    • You are responsible for return shipping costs
    • Original shipping fees (if any) are non-refundable

4. Restocking Fees

  • No restocking fees are charged on any returns

5. How to Start a Return

To initiate a return:

  1. Contact Us
    Email: support@thedailyclothing.shop
    Include your order number and reason for return
    (Attach photos if item is damaged or defective)
  2. Return Approval
    Our support team will respond within 24–48 hours with instructions
  3. Ship Your Item
    Send the item securely using the provided instructions

Return Address

6400 E 8th Ave # 3, Anchorage Alaska 99504, United States

6. Refunds

  • Once your return is received and inspected, we will notify you
  • If approved, your refund will be issued to your original payment method

Refund Timeline

  • Processing time: 1–3 business days after approval
  • Bank processing time: up to 7 business days

7. Exchanges

We do not offer direct exchanges.

To exchange an item:

  • Return the original product
  • Place a new order for the desired item

8. Non-Returnable Items

The following items are not eligible for return:

  • Personalized or custom-made products
  • Items marked as final sale (if applicable)

9. Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again
  • Contact your credit card provider
  • Contact your bank

If the issue persists, please contact us.

10. Contact Information

Business Name: The Daily Clothing

Business Days: Monday To Friday (9AM to 5PM)

Chat Support: 24/7 Hours

Business Phone: +1 (609)-388-6359

Business Mail:support@thedailyclothing.shop

Business Address: 6400 E 8th Ave # 3, Anchorage Alaska 99504, United States